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A customer reached out about their GE microwave not heating food, even though the light and turntable were working.
Our technician performed a full diagnostic of the GE over-the-range microwave. The unit powered on normally, but it wasn’t generating heat during operation. After safely disassembling the unit and testing the high-voltage components, we identified a failed magnetron as the cause of the issue. The faulty magnetron was removed and replaced with a new OEM part. We reassembled the unit and ran multiple test cycles to confirm proper heating. The microwave is now fully operational, and the customer was satisfied with the service.
A homeowner in Raleigh contacted us about their GE microwave that had stopped heating food. The unit appeared to run normally — the light came on and the turntable rotated — but no heat was being generated.
Our technician conducted a full diagnostic and determined that the issue was caused by a failed magnetron, the component responsible for generating microwave energy. After safely disassembling the unit and confirming the diagnosis, we replaced the faulty magnetron with a genuine OEM part.
The microwave was reassembled, tested, and verified to be heating properly. The repair restored full function, and the customer was pleased with the result.
Need expert microwave repair in Raleigh? Contact us for fast, safe, and professional service with high-quality replacement parts.