Customer reported water constantly leaking under the dispenser tray. Inspection revealed that the water line leading to the ice maker was frozen, causing pressure buildup and overflow. The line was safely thawed using a steamer, and the system returned to normal function
• Inspected water dispenser and ice system
• Found frozen water line feeding the ice maker
• Used steam to safely thaw the blocked line
• Tested water flow and dispenser operation
• Verified no further leaks or ice blockage
If you notice water pooling beneath your refrigerator’s dispenser, the issue may be a frozen water line. This Maytag refrigerator repair in Raleigh (ZIP 27606) involved thawing an ice-blocked line leading to the ice maker, which caused repeated leaking under the dispenser tray.
In this case, the ice maker water line had frozen near the top section, forcing water to overflow and leak through the dispenser area. We carefully defrosted the line with steam to avoid damage and restored normal water flow. After testing, there were no more leaks or issues.
Swift Appliance Repair offers same-day refrigerator leak repairs with safe steam defrosting and expert diagnostics. Serving Raleigh and surrounding ZIP codes with trusted service.