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A customer reached out because their Samsung washer was showing an SC error code and wasn’t draining any water. The machine was stuck mid-cycle and completely full of water.
Upon arrival, I performed a complete diagnostic of the Samsung washer. The unit was full of water and displayed an SC error, indicating a drainage issue. I manually drained the water and removed the drain filter, where I found a significant clog. After clearing the blockage and flushing the drainage channels, I tested the drain pump and confirmed it was malfunctioning. The pump was replaced, and the washer was reassembled. A full test cycle was completed to ensure proper operation — the machine drained and spun without any errors. A 3-month warranty was provided for the repair..
We were recently contacted by a homeowner in the 27616 area of Raleigh regarding a Samsung washing machine that was showing an SC error code and failing to drain properly.
After a quick arrival, we began with a full diagnostic. The washer was completely full of water and unresponsive to normal draining cycles. We manually removed the standing water, thoroughly cleaned the drain filter and internal drainage channels, and identified a faulty drain pump as the root cause.
The drain pump was promptly replaced, and the unit was reassembled and tested. The washer resumed full function with no remaining error codes. The customer received a 3-month warranty on all labor and parts used in the repair.
If you're in the Raleigh area and need washer repair, we're here to help with fast, reliable service.