Customer reported that the washer was agitating but not spinning. After diagnosis, we determined that the basket drive and brake assembly had failed and required replacement.
• Diagnosed spin failure during final cycle
• Disassembled washer transmission and tub assembly
• Removed worn basket drive and brake components
• Installed new OEM basket drive with brake
• Reassembled and calibrated unit
• Verified proper spin, brake, and agitation functions
When a top-load washer agitates but doesn’t spin, the issue is often within the drive system. This Kenmore washer repair in Raleigh (ZIP 27613) involved replacing a worn-out basket drive and brake mechanism to restore proper spin performance.
We replaced the basket drive and brake assembly with new OEM parts and tested all functions. The washer now spins at full speed, stops smoothly, and completes cycles as designed.
Swift Appliance Repair offers expert diagnostics and mechanical repairs for Kenmore and all major washer brands. Serving Raleigh and nearby ZIP codes with fast, honest service.